Transparency

Exactly where your data are

Invoices are legally binding tax documents, so “somewhere in the cloud” is not an answer for us. The documents, original XML files, database and backups of the Verteco Peppol service are stored in the European Union, in the data centre of our infrastructure provider at Hanauer Landstrasse 298, 60314 Frankfurt am Main. It is one of the best-connected data campuses in Europe and also hosts the core of the DE-CIX internet exchange.

Data centre address
Hanauer Landstrasse 298, 60314 Frankfurt am Main, Germany
Campus
Digital Realty (formerly Interxion), Frankfurt FRA1
Infrastructure provider
DigitalOcean, region FRA1
Data jurisdiction
European Union (Germany)
Connectivity
The campus hosts the core of DE-CIX, the largest internet exchange in the world
Service availability
measured continuously, public history at /status

Photographs

Server racks in the provider's data centreSecured entrance to the provider's data centre in Frankfurt
Real photographs from our provider’s data centre in Frankfurt: server racks and the secured entrance to the premises.

What this means for you

  • All processing, including the delivery of e-mail notifications, runs in the EU; details and the list of sub-processors are in the privacy policy.
  • The contractual guarantees (a DPA under Art. 28 GDPR, an SLA with measured availability) are available in full at /zmluvy.
  • We hand over the original XML of every document stored in the Data archive (on by default for new companies) when the cooperation ends; no lock-in.