The most secure data are the data
that do not exist.

The maximum encryption mode means the Data archive is switched off. We deliver the invoice normally over the Peppol network, meet the statutory obligations and deliver it to you by e-mail, webhook or via the API. We then automatically and irreversibly delete the readable copy (the original XML and the preview) after the chosen period following delivery (14 days by default, configurable from 1 to 90 days). We keep only basic operational data (document number, date, status, amounts for billing) and the delivery receipt as proof of delivery.

Data that do not exist cannot be stolen, requested or misused. A data leak is the biggest risk of every cloud service; for the content of your invoices we remove it by simply not keeping the content once our job is done. In transit, documents are protected by TLS encryption and by the signatures of the Peppol network's PKI certificates.

You do. The VAT Act (§ 76) requires invoices to be retained for 10 years and with the Data archive switched off this obligation is met by the customer: the originals reach you by e-mail or webhook on delivery and you can download them in the portal during the chosen period. We point this obligation out at the switch and in the terms and conditions, so that everything is 100 % transparent. The Financial Administration explicitly confirms that a delivery service provider has no statutory obligation to retain the XML invoices it has sent (e-invoice FAQ, 9/DPH/2025/IM), so the mode is fully compliant with the law.

Leave the Data archive on (it is the default for new companies) or switch it on in the company detail. We then keep the documents including the original XML securely in a data centre in the EU for as long as you work with us (1 GB included), and you have them available in the portal at any time. The service with the archive costs €2 excl. VAT a month per company and also includes sending. The choice is always yours and you can switch at any time.

No. The Data archive is on by default for new companies: we keep the originals of received and issued invoices in the EU for as long as you are with us (1 GB included). If you only want to receive invoices for free, switch the archive off on the company detail page; document content is then deleted on our side 14 days after delivery and you keep the originals yourself. Companies added before 13 September 2026 keep their setting until the owner changes it.

We have to process the invoice briefly in readable form: we validate it, deliver it and, once the state interface is open, report its tax data to the Financial Administration as required by law (this applies to every provider; it is the essence of the Slovak e-invoicing system). After the 14-day period the content ceases to exist on our side; the deletion propagates to the encrypted database backups through their automatic rotation, usually within 7 days. Copies created by delivery (your mailbox, your business partner's system) are outside our control, and that is exactly how it should be: they are yours.

Operational logs are rotated continuously and we keep the security access journal for 365 days (without invoice content). Details on data processing are in the privacy policy at /gdpr and in the terms and conditions.

1 GB of storage per company is included. A typical e-invoice is 10 to 100 kB, so 1 GB is enough for tens of thousands of documents and the vast majority of companies never come close to the limit. You see the usage in the company detail as a bar; at 80 % we write to you. Should the 1 GB fill up, the storage automatically grows by another 1 GB, which is billed like another company (€2 excl. VAT a month). The Data archive is on for new companies in both directions and is part of the €2 a month; you can switch it off for each direction separately (terms and conditions, clause 11a.5).