Changing your digital postman: procedure, migration code and deadlines

In short

• Changing provider is based on the contract between you and the providers. The Financial Administration does not step into it directly and does not inform the original provider about the new selection.
• Receiving moves to the new provider without any gap if you use a migration code from the original one.
• After the contract ends, the original provider deregisters you within 3 working days at the latest.
• For receiving you always have one provider; you can send through several at the same time.
• The Peppol ID 0245:DIČ does not change with the switch.

The change procedure according to the Financial Administration

The state does not intervene in the change and only provides the technical infrastructure of the central SMP. The standard procedure according to the Financial Administration (FS FAQ, part II, question 24):

1. You terminate the contract with the original provider according to the agreed terms, for example the notice period.
2. The original provider carries out the deregistration in the central SMP within 3 working days of the end of the contract at the latest.
3. The original provider informs you that you have been deregistered.
4. You conclude a contract with the new provider, which registers you in the central SMP.

You choose the new provider on the Financial Administration portal (the procedure is described in the article choosing a provider on the FS portal). The selection is an expression of interest, not a contract (FS FAQ, part I, question 72), and the provider receives verified data from it; a provider through which you only want to send may also require the verification token obtained through this selection (FS FAQ, part I, question 73). The selection itself, however, does not overwrite the record with the original provider: the Financial Administration does not plan to manage the change of provider or to send notifications between providers (FS FAQ, part II, question 32).

When going through deregistration, mind the order. While you are not registered with anyone, an attempt to deliver to you ends in an error because the network cannot find you (FS FAQ, part II, question 9). It works without a gap with a migration code.

Migration code: a change without any gap in receiving

According to the Financial Administration, when changing provider there is no period in which you would be unable to receive, provided the standard process of migration between SMPs using migration codes is used (FS FAQ, part II, question 46). It works like this:

1. The original provider opens your registration in the SMP, sets its migration code and saves the change.
2. It hands the code to you or to the new provider.
3. During registration the new provider marks that it is a take-over from another provider and enters the code.
4. After saving, the code is verified and the network directory (SML) switches the link from the original provider to the new one.

The result is a smooth transition without any interruption of availability in the network. Until the new provider enters the code, your invoices keep going to the original one.

The original provider deregisters you within 3 working days

The obligation to deregister the entity within 3 working days of the end of the contract at the latest and to inform the customer about it is stated both in the FAQ (part II, question 24) and in the Financial Administration’s press release of 24 September 2026. If the original provider does not fulfil it, you can file a complaint: the press release names the Financial Directorate of the Slovak Republic, the FAQ a complaint to the Peppol Authority. A Slovak entity must be registered in the Slovak central SMP and under the scheme 0245, not 9950 (FS FAQ, part II, questions 23 and 48).

Receiving with one provider, sending through several

The change mainly concerns receiving. For one DIČ only one provider can ever be registered for receiving; for sending you may use several at the same time on a contractual basis (FS FAQ, part I, questions 36 and 73). So you do not have to change everything at once: receiving can stay with your current provider and you can also send through the new one. Before concluding a contract, check whether the provider offers receiving, sending or both (FS press release of 24 September 2026).

If you only want to send through Verteco, it is enough to select Verteco on the Financial Administration portal: it gives us the verification data we require before sending, and we do not overwrite your current provider’s record in the SMP. In the company detail then choose “Receiving stays with the current provider (on purpose)”. This switches off the reminders about moving, and we will not take over the SMP registration automatically either. You can change the choice at any time.

Moving to Verteco

1. Select Verteco on the Financial Administration portal: vpds.financnasprava.sk/vyber-certifikovaneho-poskytovatela?id=33. The company is activated with us.
2. If another provider holds your DIČ, you see it in the portal: the overview says “Company is active · receiving still held by another provider (migration code)” and the company detail shows the notice “Your Peppol registration is held by another provider”. If the company is managed by an intermediary, its client list shows the label “record held by another provider” next to it.
3. Ask your current provider for a migration code.
4. In the portal open Migrate from another provider, select the company and enter the code exactly, including special characters. The migration is started by the owner or an administrator of the company, and the company must be active and verified by the selection on the FS portal. The switch takes effect in the network within a few minutes. If you are unsure what to do with the code, send it via Support and our team will do the take-over.

How to check that the move went through

According to the Financial Administration, the Peppol infrastructure does not yet offer a standard way to simply check the name of the provider recorded next to your identifier in the SMP, and the public services do not show it directly; it therefore recommends clearly defining the scope of services in the contract (FS FAQ, part II, question 47). Our free tool Peppol check queries the production network and, for a registered entity, shows the row “Provider (access point)” and the time of the check (“Verified in the network”). The tool remembers a positive result for up to 24 hours, so if you still see the original provider right after the take-over, look again the next day.

Leaving Verteco

Leaving is self-service and costs you nothing. In the company detail, on the Access & contracts tab, the owner of the company account has two options:

• Request a migration code. We record the request, send a confirmation e-mail and deliver the code to your e-mail within 24 hours. Until then you can cancel the request; a code that has already been issued can be cancelled too. Until you hand the code to the new provider, everything works as before.
• Deregister from the network. The company is removed from the central SMP and stops receiving and sending through us. The documents and the archive of originals are preserved.

Before leaving, download your documents: the original XML files and a CSV overview are available in the portal at any time. If you have the Data archive switched off, we delete the content of documents usually 14 days after delivery, so export continuously. What happens to the data when you leave, when we cease operating or during an outage is described on the page Service continuity; further answers are in the frequently asked questions and in the how-tos.

Frequently asked questions